summer edition 2014 SA

Happy New Year and welcome to the first edition of Be Informed for 2014. I trust you’re rested and looking forward to a successful year ahead.

Our firm has started the year on a positive note with the release of our recent client satisfaction survey results. We conduct regular surveys as part of our commitment to providing an outstanding standard of service to clients and our focus on continuous improvement. 

Overwhelmingly, all respondents indicated they were either satisfied or highly satisfied with their William Buck experience in 2013. Additionally, every respondent indicated they would recommended us should the opportunity arise.

This is high praise indeed from the people who matter most to us. Thank you to everyone who participated and I can assure you we won’t be resting on our laurels in 2014 as we strive just as hard to exceed your expectations.

In other good news for our firm, I congratulate Karyn Hilton, head of our Risk Insurance Division, on winning a major national award late last year. Karyn took out the inaugural ‘Money Management Life Insurance Executive of the Year Award’, a fantastic honour given the esteemed national field she was up against.

I hope you enjoy this edition of the newsletter. It’s full of useful information for both business and individuals, including an article on the new Government’s proposed changes to 92 unlegislated and unresolved taxes, some tips on how to protect your business’ data and the low-down on one of the newest trends in business, cloud accounting.

We look forward to working with you over the coming 12 months. 

Jamie McKeough
Managing Director

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